Broadlawns Medical Center

Manager of Spiritual Care (FT)

Chaplain Services - Des Moines, IA - Full Time

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.

We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 100 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more

Manager of Spiritual Care, Chaplain Services 

The Manager of Spiritual Care (MSC) oversees the delivery of effective spiritual care services within Broadlawns Medical Center. The MSC is responsible for the supervision and development of procedures and care provided by the chaplains and for the professional oversight of the chaplain discipline. This includes monitoring the competency of volunteer staff and the appropriateness of care provided for patients and their families. This positions provides direct oversite of all chaplain services, assuring service excellence and compliance with all applicable hospital and departmental laws and regulations. 

CHARACTERISTIC DUTIES

  1. Knows, understands, incorporates, and demonstrates the Broadlawns Medical Center Mission, Vision, and Values in behaviors, practices, and decisions. 
  2. Exercises leadership over spiritual care activities across the care continuum, by managing operations and overseeing the implementation of best practices in alignment with Broadlawns Medical Center strategy. Models the skills of an effective chaplain in providing spiritual care services, 
  3. Manages and provides coaching, mentoring, and performance management to all volunteer chaplains. 
  4. Provides direct daily services as a chaplain, balancing that role with the role of spiritual care oversight. 
  5. Assists in accessing the necessary resources to implement spiritual care priorities. 
  6. Assures that there is collaboration with various faith communities across the healthcare continuum within the local community. 
  7. Maintains a working knowledge of applicable federal, state, and local laws and regulations, standards of conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
  8. Additional leadership duties as necessary to fulfill the role of MSC within Broadlawns Medical Center. 

Schedule 

Generally Monday-Friday, 8am-4:30pm.

Minimum Qualifications 

  • Must be a Board-Certified Chaplain (BCC) via one of the following licensing groups: APC, CASC, NACC, or NAJC, including completion of a Master of Divinity or an equivalent degree from an Association of Theological School accredited seminary or divinity school. Pastoral experience is required. 
  • Collaborate with medical staff, social workers, and other healthcare professionals to integrate spiritual care into the overall treatment plan. 
  • Strong aptitude in project leadership, process improvement, budgetary management, as well as analytical skills required. 
  • Ability to effectively manage and facilitate through strong leadership, communication, and negotiation skills. 
  • Must possess flexibility in adapting to changing deadlines, competing priorities, and unexpected assignments. 
  • Proficiency with Microsoft Office suite and an ability to learn and utilize other relevant software programs. 
  • Maintain accurate records of chaplaincy services provided and participate in quality improvement initiatives.
Preferred Qualifications
  • Have at least three (3) years of professional team/project leadership experience along with five (5) years of progressively responsible experience managing projects and process improvement initiates in Spiritual Care or a related field. At least one (1) year of experience in a healthcare ministry is preferred. An equivalent combination of experience may be considered. 
  • Knowledge of diverse religious beliefs and cultural practices, with a commitment to providing inclusive and respectful care. 

Benefits (FT/PT) 

  • Retirement - IPERS 
  • Education Assistance 
  • Employee Health & Wellness 
  • PTO 
  • Free Parking
  • Health Insurance 
  • Supplemental Insurance 
  • 529 College Savings Plan 
  • And more! 

Broadlawns Medical Center is an Equal Opportunity Employer

Read Carefully: This application shall remain active for 90 days. After 90 days, if you are still interested in employment at Broadlawns Medical Center, you must fill out a new application.
I hereby certify that the information given by me in this application is true and correct to the best of my knowledge. I understand and agree that any false information, misrepresentation or omission of facts in this application and the application process may be justification for refusal to hire, or immediate termination of employment without recourse. I further understand and agree that all information furnished in this application and the application process may be verified by BMC. I further understand and agree BMC may complete a full reference and background screening of me.
I authorize all employers, schools, persons and organizations, having relevant information and knowledge of my employment, work habits, character and any criminal or other relevant record, to provide it to Broadlawns Medical Center or its duly authorized representative for its use in deciding whether or not to offer me employment and specifically waive any required written notification. I hereby release such employers, schools, persons, organizations and Broadlawns Medical Center from all liability for any claims or damage which may result.
I further understand that nothing contained in this employment application or in the granting of an interview is intended to create an employment contract between Broadlawns Medical Center and me for either employment or for the providing of any benefit. If an employment relationship is established, I agree to comply with the rules and regulations of Broadlawns Medical Center and further understand and agree that my employment and compensation can be terminated at any time, with or without cause or notice, at the option of either Broadlawns Medical Center or me.
Further, if offered a position with Broadlawns Medical Center, I also agree to submit to a medical history and physical examination, which includes drug testing, provided by Broadlawns Medical Center and understand that my appointment is conditional on satisfactorily passing the examination prior to being placed on the job. I understand that I will be responsible for providing BMC proof of MMR (Measles, Mumps, rubella) immunity and/or immunization records at my expense prior to beginning my employment.
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